Accessibility
Accessibility statement
Cuprum Labs is a small, founder-run company. We want anyone to be able to read what is in our products and buy them, whatever they use to browse the web. This page is an honest account of where the site stands, what we know is broken, and how to reach a person if something blocks you.
Conformance status
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the standard most commonly referenced under the Americans with Disabilities Act and in Section 508 procurement.
Cuprum Labs is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means most of the site meets the standard, but some parts do not yet. We are not going to claim otherwise while we still have open items — the specific ones we know about are listed further down this page.
What we have built in
- Keyboard access. Every page starts with a "Skip to content" link, and menus, buttons, and form fields can be reached and operated with a keyboard alone. Focus styles are in place, so you can see where you are on the page.
- Text alternatives. Every image on the site carries alternative text, so screen readers announce what is shown rather than a filename.
- Reduced motion. If your device is set to reduce motion, the site honors that setting and turns off scroll and reveal animations.
- Structure. Pages use real headings, lists, and landmarks — navigation, main content, and footer are marked up as such, so assistive technology can jump between them.
- Language. Every page declares its language, so screen readers pronounce it correctly.
- Resizable text. Type is set in relative units rather than fixed pixel sizes, and layouts reflow instead of holding a fixed width, so the site is built to survive browser zoom and enlarged system text.
- Labelled forms. Form fields have visible labels tied to the input, not placeholder text standing in for a label.
Known limitations
These are the barriers we are aware of right now. We are working through them, and we would rather tell you than have you find out.
- Low-contrast copper labels. Some small copper-colored labels and section eyebrows sit at roughly 3.8:1 against the light background, short of the 4.5:1 that Level AA asks for at that size. In the meantime: this styling is only used on short labels; the same information is repeated in full-contrast body text below each one.
- Text inside images. A few graphics have wording baked into the artwork rather than set as live text, so it will not resize or recolor with the rest of the page. In the meantime: every claim in those graphics is also written out as ordinary text on the same page, and the images carry alternative text.
- Checkout. Payment is handled on Stripe's own hosted checkout page. That page is outside our control and is governed by Stripe's accessibility work, not ours. In the meantime: if Stripe's checkout does not work for you, email us and we will take the order directly — see below.
Another way to order
If any part of this site stops you from placing an order, you do not have to fight with it. Email gocuprum@gmail.com with what you would like, and we will arrange it with you directly by email. Same products, same prices, same 90-day guarantee. You do not have to explain why.
Tell us about a barrier
If you run into something on this site you cannot use, we want to hear about it — it is the fastest way for us to find and fix real problems.
Email gocuprum@gmail.com
It helps if you can tell us the page you were on, what you were trying to do, and what device, browser, or assistive technology you were using — but send it even if you cannot. We aim to reply within 5 business days. If your message is about an order you are trying to place, say so and we will handle the order at the same time.
If we have not got back to you within 5 business days, please resend — it means we missed it, not that we are ignoring you.
How we assessed this
This statement is based on a self-evaluation carried out by Cuprum Labs: a review of the site's code and content against the WCAG 2.1 Level AA success criteria. It has not been audited by an independent third party, and it does not yet include formal testing with screen readers. We re-check the site when we make substantial changes to it, and we correct this page when what it says stops being true.
Standards this refers to
- Web Content Accessibility Guidelines (WCAG) 2.1 — the technical standard, published by the W3C.
- Americans with Disabilities Act (ADA) — the US civil-rights law that accessibility obligations for businesses flow from.